Senior Remedial Account Officer

Rizal Commercial Banking Corporation · 📍 Canggu, Ubud, Denpasar, Jimbaran, Nusa Dua, Kuta, Badung · Diposting 2026-10-09
FULL_TIME⭐ TERVERIFIKASI
IDR 15000000 - 25000000
Rizal Commercial Banking Corporation is seeking a highly motivated and experienced Senior Remedial Account Officer to join our team. In this role, you will be responsible for managing and resolving complex account issues, ensuring customer satisfaction, and contributing to the overall success of our banking operations. If you are a proactive and detail-oriented professional with a strong background in banking and a passion for customer service, we encourage you to apply.

📋 Tanggung Jawab Pekerjaan

Manage and resolve complex account issues and disputes.,Provide exceptional customer service to account holders.,Conduct regular account reviews to identify and address potential issues.,Collaborate with other departments to ensure smooth account operations.,Monitor account performance and provide reports to senior management.,Stay updated with industry trends and regulatory requirements.,Train and mentor junior staff members.,Ensure compliance with banking regulations and internal policies.

🎓 Kualifikasi & Syarat

Bachelor's degree in Business Administration, Finance, or a related field.,Minimum of 5 years of experience in a similar role within the banking industry.,Strong knowledge of banking products and services.,Proven track record of resolving complex account issues.,Excellent communication and interpersonal skills.,Proficiency in using accounting and banking software.,Ability to work under pressure and meet tight deadlines.,Fluency in English and Bahasa Indonesia.

🛠️ Keahlian

Customer ServiceProblem-SolvingAccount ManagementRegulatory ComplianceTeam LeadershipData AnalysisCommunicationSoftware Proficiency
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